Order Fulfillment:

  • Deskpicks aims for swift order processing. Their usual turnaround time is one business day. This signifies meticulous packaging and preparation for shipment within 3-5 business days upon receiving your order.
  • Remember, this timeframe excludes shipping itself.

Shipping Options and Timeframes:

  • Deskpicks offers various shipping methods to suit your needs.
  • Domestic Orders (US): They estimate deliveries to arrive within 7-9 business days after the order handling period.

  • Free Shipping:

    Deskpicks generously provides complimentary standard shipping within the US, with no minimum purchase requirement.

International Shipping:

  • Deskpicks offers international shipping to certain countries.
  • The cost is calculated at checkout, based on your destination and order weight.
  • International customers might incur additional customs duties or taxes, which are their responsibility.

Order Tracking:

  • Upon shipment, you’ll receive a notification email containing a tracking number.
  • This number allows you to monitor your order’s status and estimated arrival date.

Return Policy:

  • Deskpicks prioritizes customer satisfaction. If you’re unhappy with your purchase, you can return it for a full refund within 30 days of purchase.

Return Conditions:

  • Returned items must be in their original, unopened packaging. Damaged, worn, or used items will not be accepted.

Return Process:

  • To initiate a return, contact Deskpicks via email at contact@deskpicks.com.
  • They’ll provide a return authorization number and return instructions.

Return Shipping Costs:

  • You are responsible for covering the return shipping costs.
  • Deskpicks recommends using a traceable shipping method to ensure successful delivery of your return.

Refunds:

  • Once your returned item is received and inspected, Deskpicks will issue a full refund to your original payment method within 5 business days.

Additional Information:

  • Shipping Delays:

    Deskpicks strives for prompt deliveries. However, unforeseen circumstances like weather, carrier issues, or customs delays might cause occasional holdups. They apologize for any inconvenience and will keep you updated if delays occur.

  • Contact Information: If you have any inquiries regarding the return policy, you can contact Deskpicks through the following methods:

    • Email:

      contact@deskpicks.com

    • Website:

    • deskpicks.com

    • Phone/WhatsApp:

    • +1 568 440 0983

    • Physical Address.

    •  3 Washington Square West, New York, NY 10012 

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